Warranty Policy
1. Consumable Parts
Consumable parts are either excluded from warranty coverage or covered under a limited warranty period. For the purpose of this policy, "consumables" are defined as disposable items, components, or parts of the Product that are inherently designed to deteriorate or wear out during normal use of the Product.
While these items may not be covered by the standard warranty or may have a limited warranty period as specified in the table above, we will gladly replace any consumable that fails due to a manufacturing defect, provided the printer itself is still under warranty. FUNCRECOL reserves the exclusive right to determine eligibility for replacement, and such decisions shall be final.
2. Accessories or Parts Purchased Separately
Accessories or parts purchased separately enjoy the same quality assurance policy as the complete machine.
3. Warranty Periods
Warranty period of 12 months since machine(printer) purchase date is provided, unless damage is user-induced. Register warranty on our website to get warranty on some types of print head limited to one replacement.The warranty requires the printer to only use ORIGNAL Consumables.
4. Warranty Forfeiture
a. Products that are lost or stolen.
b. Products whose warranty period has expired.
c. Free products or products that have been refunded.
d. Products repaired by a third party or modified by an individual.
e. Damage caused by external factors or misuse of products (including but not limited to resin leakage, falls, improper operation), normal discoloration, wear and tear, or other non-quality-related issues.
f. LCD screens that can not provide an identifiable SN code.